PRODUCT

The complete behavioural
nudge platform for card issuers

From raw transaction data to personalised revenue-generating nudges — in days, not months.

Six behavioural archetypes, auto-detected from your transaction data

Pulse doesn't rely on demographics or manual tagging. It reads actual spend behaviour — where, when, how much, and how often — and assigns every cardholder to the segment that determines their next best action.

DA

Dormant Activators

Received a card but never transacted. Every day inactive reduces probability of ever activating. First Use Activation campaign targets this segment with a time-limited cashback offer.

Typical pool: 15–40% of issued cards
LU

Low Utilizers

Active but spending well below credit limit. High-value spend goes to a competitor card. Utilization Boost and Category Capture campaigns target this segment with milestone rewards.

Highest interchange revenue potential
CS

Competitive Splitters

Use your card for everyday spend but a competitor card for travel, dining, or fuel. MCC-level transaction data identifies exactly which categories you're losing — and Category Capture wins them back.

Identified via MCC-level spend analysis
RR

Revolve Risk

Showing early delinquency signals or consistently paying only the minimum balance. Proactive Payment Behaviour nudges reduce charge-off rates without requiring a financial offer — zero cost, high impact.

22.1% nudge conversion rate
FU

Feature Unaware

Not using card benefits they're entitled to — contactless, instalment conversion, lounge access, travel insurance. Feature Adoption nudges delivered contextually at the point of relevance.

Highest NPS lift per campaign
HP

High Performers

Consistent high-spend, strong repayment records. Prime candidates for product upgrade — and the most valuable customers to retain. Product Upgrade and Retention campaigns target this segment.

Upsell & long-term retention focus

8 nudge campaign types — ready to deploy

Pre-built campaign templates mapped to each behavioural segment. Configure once, then Pulse handles targeting, personalisation, delivery, and measurement automatically.

Campaign Goal Offer Type Typical ROI
FUA First Use Activation
Activate dormant cardholders
One-time cashback on first purchases
3.7×
UB Utilization Boost
Increase share of wallet
Double points on milestone spend
1.8×
CC Category Capture
Win competitor spend categories
Bonus points on target categories
2.6×
RE Rewards Engagement
Drive redemption & NPS
No financial offer (push notification)
∞ (zero cost)
PB Payment Behaviour
Reduce default risk
No financial offer (informational SMS)
∞ (zero cost)
FA Feature Adoption
Unlock card benefits & retention
Contextual post-purchase nudge
High NPS lift
PU Product Upgrade
Upsell to a higher tier
Qualified upgrade offer
LTV uplift
RW Retention & Win-back
Reduce churn, re-engage lapsed
Personalised re-engagement offer
3.2×

Connect in days, not months

Pulse is designed to work with the infrastructure your bank already has. No rip-and-replace, no multi-month integration projects.

API

Card Processor APIs

Real-time transaction feeds via Visa, Mastercard, Interswitch, GhIPSS, and other regional processors. Pulse handles the connection — your team doesn't write a line of code.

CBS

Core Banking Systems

Pre-built connectors for Temenos, Mambu, Finacle, and T24. Batch or real-time ingestion supported. Compatible with the most common systems across Africa and Asia.

FTP

Batch File Ingestion

Not ready for API connectivity? Pulse accepts daily SFTP file feeds. Most banks are live within two weeks using this path, with zero engineering lift on your side.

DWH

Data Warehouse

Already running Snowflake, BigQuery, or a BI layer? Pulse can query your existing data warehouse directly, eliminating any duplication of data pipelines.

Holdout measurement is built into every campaign by default. 10–20% of each target segment receives no nudge, isolating the true incremental lift. You'll never pay for behaviour that would have happened anyway.
SEE IT LIVE

Ready to see what Pulse finds in your cardholder data?

We'll run a complimentary segmentation analysis on a sample of your transaction data — before you sign anything.

Book a Demo